Customer Care
WE CARE
Our Commitment
Our commitment starts from the moment a prospective customer books a viewing and lasts a full two years after they move in. For our teams, it’s not just about building and selling homes with a heart. It’s also about ensuring home-owners can trust in Montreaux to be there, not just during the contract and purchase stage, but through moving-in, settling-in, and becoming comfortable with their new lifestyle.
FROM THE MOMENT YOU FIRST VIEW…
Reserving your new home
View any Montreaux development and you’ll find a wide range of homes to choose from. Our knowledgeable sales teams will discuss all available options and advise on the most suitable choice. Once a decision has been made, they will ensure all the paperwork is done to reserve the home and then be there every step through to completion.
…AND THE FIRST FEW EXCITING WEEKS…
Service after the sale
From the moment they open the front door of a Montreaux new home, owners will appreciate the thought, expertise, and care that has gone into its design and construction. However, should even the slightest thing be unsatisfactory, Montreaux’s hands-on snagging team will be immediately available to put things right.
…TO THE FIRST TWO YEARS OF OCCUPANCY
Guaranteed support you can trust
Our teams take great pride in the excellence of our build quality and superb designs – every Montreaux home will stand the tests of time. They also take great pride in Montreaux’s after-sales service and – to this end – we offer guaranteed support to resolve any issues that may arise for two years from the date of moving in.
A TEAM TO DELIVER
Our People
Our exceptional team of professionals are fundamental optimists and enthusiasts who combine their success and varied experience to build beautifully designed, high specification new homes that harmonise with their location. We start each project with how we can be better, how we can improve things for you, and how we can deploy the future now.
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